Products in stock are generally shipped within 24 hours of receipt of payment. They are shipped via Our carrier with a tracking number and delivered without signature. Packages can also be shipped via Our logistics platform.
Products that are no longer in stock will be received within 15-20 days of being produced.
Custom products will be received within 15-20 days of being produced and cannot be refunded or canceled.
It will be the same for the orders of made-to-measure jacks: the deadlines will be indicated to you in our estimate. Tell us about your tailor-made project, our automation experts will be happy to design, for you, the electric actuator that meets your expectations.
Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them.
Box sizes are appropriate and your items are properly protected.
Please contact the after-sales service for a return authorization and the terms thereof.